ChatsMI Terms of Service

Last updated: 18 July 2026

These Terms of Service ("Terms") are a binding agreement between you and PolySignal Analytics Company Limited ("we", "us", "the Company") and govern your use of the ChatsMI application (the "App"), a local search, project messaging, and communications service. By creating an account, checking the agreement box, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

Zero tolerance for objectionable content and abusive behavior. There is no tolerance for objectionable, abusive, or illegal user-generated content or for users who engage in abusive behavior. We act on valid reports of such content or behavior — including removing the content and ejecting the user who provided it — normally within 24 hours.

1. Eligibility

The App is intended for users aged 18 and over. You must be able to form a binding contract to use the App. By using the App you confirm that you meet these requirements. Our commitment to child safety is described in our Child Safety Standards.

2. Your account

You are responsible for activity on your account and for keeping your credentials secure. Provide accurate registration information and keep it up to date. You may delete your account and associated data at any time, in-app (Mine → Account Setup → Delete Account) or via plywa.com/account-deletion.

3. User-generated content

The App lets you send messages, photos, videos, voice, files, create profiles, describe a need, and contribute project information ("User Content"). You are solely responsible for the User Content you create, send, or post, and you retain ownership of it. You grant us only the limited rights needed to transmit, store, and display your User Content to the recipients you choose so the service can function.

4. Acceptable use & prohibited content (zero tolerance)

You agree not to create, upload, send, post, or share any User Content, and not to engage in any conduct, that is objectionable or unlawful. Objectionable content and conduct include, without limitation:

Child sexual abuse or exploitation material (CSAE) or any sexualization of minors;
Harassment, bullying, threats, stalking, or incitement of violence against any person or group;
Hate speech or content that promotes discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or similar characteristics;
Pornographic or sexually explicit content, and non-consensual intimate imagery;
Graphic violence, gore, or content that promotes self-harm or terrorism;
Spam, scams, fraud, phishing, malware, or impersonation;
Content that infringes intellectual property or violates the privacy or other rights of others;
Any other illegal activity or content prohibited by applicable law.

We maintain a zero-tolerance policy toward this content and toward abusive users.

5. Reporting, blocking & moderation

The App provides built-in safety tools so you can protect yourself and flag problems:

Report a user: open the user's profile in Contacts and tap Report, then choose a reason.
Report a message: open a chat, long-press the message, and tap Report.
Block a user: open the user's profile, open Friend Setup, and turn on Add to Blacklist.

We review valid reports and take appropriate action, which may include removing content and suspending or permanently removing ("ejecting") the responsible user. We aim to act on reports of objectionable content or abusive users within 24 hours. You can also contact us directly at contact@plywa.com.

6. Suspension & termination

We may suspend or terminate your access to the App, remove User Content, and eject users who violate these Terms or who post objectionable content, with or without notice where appropriate. You may stop using the App and delete your account at any time.

7. Privacy

Our handling of your information is described in the Privacy Policy, which forms part of these Terms.

8. Disclaimers & limitation of liability

The App is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect or consequential damages arising from your use of the App or from User Content created by other users.

9. Changes

We may update these Terms. Material changes will be reflected by updating the "Last updated" date above and, where appropriate, through in-app notice. Your continued use of the App after changes take effect means you accept the updated Terms.

10. Contact

PolySignal Analytics Company Limited, Thailand — contact@plywa.com.